Dr. Diaz and his staff came in very well prepared and had a strategy in place for my situation. Since my dilemma was on both right and left sides, I needed 2 procedures. I knew I couldn't remember everything that was said so Dr. Diaz was very accommodating when asked if I could record or discussion. He is so kind and pleasant. He listens to your concerns and then directly answers your questions. Both procedures went exceedingly well and I would highly recommend him.